- How can I get a purchase refunded?
- I am not getting my receipt emails ...
- Why don't I see the credit for a voided purchase on my billing statement?
- Why was my account frozen after adding a new payment method?
- How do I add a new credit card?
- How do I update or retrieve my account info?
- Why was I charged $1 when I registered my credit card?
- Can I pay by mail?
- How will I be billed for this service?
- How do I redeem my 120 free credits?
- Why am I blocked when I try to make a purchase?
- What is +VAT?
- ERROR MSG: You can buy more credits when you are in the show.
- Why was I charged twice for the same purchase?
- Why is my model's audio or video delayed or out of sync during a Cam2Cam session?
- When is Cam2Cam Available?
- What if I am not using Chrome or Firefox for Cam2Cam?
- How do I use Cam2Cam Audio Only?
- What kind of camera do I need?
- My Cam2Cam or Cam2Cam Audio Only session will not start in my WebRTC-compatible Browser.
- What is Cam2Cam?
- When is Cam2Cam Audio Only available?
- Which browsers are best for Cam2Cam?
- Can I still use a browser that requires the Flash plugin for Cam2Cam?
- What is Cam2Cam Audio Only?
- Who can see my Cam2Cam video feed?
- The model cannot see and/or hear me.
- How do I control my Cam2Cam mobile feed?
- How do I activate Cam2Cam on my mobile device?
- Cam2Cam is not starting when I tap the button, or is not accessing my mic and cam.
- My model cannot hear me on Cam2Cam mobile.
- How do Cam2Cam mobile and Cam2Cam desktop differ?
- Which mobile browser can I use for Cam2Cam?
- How do models win Most Popular Model of the Week?
- What are seasonal contests and what are the rules?
- How do models win Freshest Face of the Week?
- What are daily promo contests and what are the rules?
- How do models win Flirt of the Day?
- What are Hot Nights Contests, and how do models win?
- Does a model need to opt-in to a contest?
- What is Flirt of the Year and how do models win?
- What is Flirt of the Month?
- How do models win Star of the Month?
- What is Model of the Week, and what do they win?
- Can I send a DM+ to any model on the site?
- Can a model send me pictures or videos?
- Will I see all DM+ notifications even if I have multiple active screen names?
- How much does it cost to send a Direct Message to a model?
- Is there an additional cost to send pictures or videos?
- Can I message multiple models on the same message chain?
- How do I access DM+ (Direct Message Plus)?
- Can I send pictures or videos to a model?
- Is there a Free Trial for DM+?
- A model sent me a DM+. Do I have to respond?
- What are the rules for DM+?
- What if the model does not answer my DM+?
- Can I exchange phone or video calls with models through DM+?
- Are my DM+ messages truly private?
- How soon will a model answer my DM+?
- How much will I be charged for pics or videos sent over DM+?
- Can I choose the screen name I send my DM+ messages from?
- What can I get with my Flirt Rewards points?
- How do Virtual Gifts work with Flirt Rewards Points?
- How do I redeem my points?
- I think my points are wrong, who should I contact?
- How is my Flirt Rewards status determined?
- How do I earn points?
- How far back in my site history are points accrued?
- Are there limits on what status or level I can reach?
- How do I send a Power Boost using my Flirt Rewards points?
- What are Flirt Rewards?
- What are Flirt Rewards Lifetime Status & Current Level?
- Are there limits on how many Flirt Rewards points I can earn?
- What is a Power Boost?
- What does the crest next to my username mean?
- What are my Status and Level Limits?
- Can a Guest earn points?
- Can I purchase Rewards points with credits?
- Can I send an anonymous Power Boost?
- What can I purchase with my credits?
- How does live chat work?
- Who can submit a model review?
- What are the different customer types?
- How do I purchase credits?
- What parts of the site are Free?
- What should I do if I get a strange email request?
- What are Community Lists and how do they work?
- Why does the page layout look weird?
- Why does my chat text appear in dark grey?
- How do I make my profile public or private?
- What are Model Notes and how do they work?
- How do I create a user profile and add a photo or avatar?
- What is Party Chat?
- What types of shows can I use Performer Deal Codes?
- How do I know if a performer is engaged in a Private Show?
- Are Private Shows available during group chat?
- What happens if I leave the Group Chat?
- How do I use Performer Model Codes?
- Will the performers use toys?
- What's the difference between a Private Show and a Multi-User Show?
- Is tipping allowed during a Group Chat?
- What are Performer Deal Codes?
- How do I start a private show?
- Is Cam2Cam Available in Group Chat?
- My Browsers Crashes/I'm experiencing Java errors during live shows.
- How do Group Chats appear in my show history?
- What is Group Chat?
- It says I'm already logged in to a live show! Help!
- Why do I see two shows listed on the same receipt?
- Can I use credits if I'm using Play & Pay?
- When will my card be charged when I use Play & Pay?
- How do I activate Play & Pay?
- Can I use Play & Pay for Party Chat?
- How do I get a higher Play & Pay maximum allowed daily limit?
- Can I use Play & Pay for Tips?
- Can I use a pre-paid card for Play & Pay?
- Which card will be charged for Play & Pay billing?
- Can I use Play & Pay for Group Chat?
- Why is Play & Pay unavailable for me?
- How do I set my own Play & Pay daily spending limit?
- How do I turn Play & Pay off?
- Can I use Play & Pay for Show Offers?
- What is the Access Charge?
- What is Play & Pay?
- When can I use Play & Pay?
- Why can I not use Play & Pay for voyeur shows?
- What is my daily limit for the Play & Pay?
- What is the Videos section?
- How can I earn credits as a Director?
- What are Feature Shows and how do I access them?
- Why is a Group Show video in my Director's Vault and My Collection?
- What is Show Pass?
- What is the Director's Vault?
- What is the cost for Videos?
- What are Custom Videos?
- What is My Collection?
- What is HD and how do I know when a video is in HD?
- What is the Purge?
- Why are some clips available to VIP members for free?
- How do I use the Report Abuse and Report Issues option?
- What is Director's Cut?
- How can I not share my show recordings?
- If I have a problem playing a video, what do I do?
- What is the difference between Don't Share and Hide?
- Why are my show recordings not available?
- What Happened to My Pay Per Minute History?
- What are video Storyboards and how do I see them?
- What is Model Pass?
- Can I purchase my show recordings?
- How do you define "purchase" in order to remain eligible as a Director?
- Tips for Video Troubleshooting
- What does Ineligible mean?
- What do the lock symbols on videos represent?
- Why don't the VIP pictures load for me?
- Do VIP members get a discount for Show Pass?
- Does everyone see my text in gold?
- How do I find a Feature Show?
- Do the models know I am a VIP?
- Are Feature Shows really free?
- Payment method for recurring billing
- Do VIPs get any free videos?
- How do I manage my screen names?
- Do I get a discount when purchasinng videos?
- How do I cancel my VIP membership?
- Do VIP memberships automatically renew?
- How does my membership work?
- How do I change my text color?
- What are the 90-day and 180-day VIP membership options?
